Information for visitors to ALWYS Lighting
Information you provide
When you submit an enquiry or dealer application, you may provide your name, business name, phone number, email address, city, state, product interest, quantity, project requirements and any message or file you choose to attach.
If campaign attribution is available, this website may also record information such as the page where an enquiry began and campaign source parameters so the sales team can understand how enquiries arrive.
How information is used
- To respond to questions and prepare product or wholesale quotations.
- To review dealer applications and discuss project requirements.
- To follow up on enquiries, maintain business records and improve the usefulness of this website.
- To protect forms and the website against spam, misuse and security incidents.
Sharing and service providers
Enquiry details may be accessed by authorised people handling the request and by service providers needed to operate the website, host information or support communications. Information may also be disclosed where required by law or to protect legitimate rights and security.
We do not sell personal information. Contact details should only be used for the enquiry and related business communication, subject to applicable requirements.
Storage, security and retention
Reasonable technical and organisational measures should be used to protect submitted information. No internet transmission or storage method can be guaranteed to be completely secure.
Information is retained for as long as reasonably necessary to respond to the enquiry, maintain relevant business records and meet legal or operational requirements. Requests for correction or deletion can be sent through the contact details on the Contact page; some records may need to be retained where required.
Cookies, logs and external services
The website uses essential session functions, security logs and technical information required to operate forms and maintain site security. If Google Analytics or Google Ads measurement is configured, those tags may process visit, campaign and successful-form-submission events to measure site and advertising performance. The configured events do not include the values typed into enquiry fields, such as names, phone numbers, email addresses or message contents.
Before enabling non-essential measurement, the site owner should review the notice and any consent requirements that apply to the audiences and locations being targeted. External services process information under their own terms and privacy practices.
When you open WhatsApp, email, telephone or another external service through a website link, that service processes information under its own terms and privacy practices.
Policy updates and contact
This policy may be updated when the website, enquiry process or information-handling practices change. Please use the Contact page to ask a privacy-related question or raise a request.
For questions about this page or a specific product, please contact our team.
